Services We Provide
The area agencies are dedicated to being the focal point for information, advocacy and coordination of aging services. Area agencies on aging are responsible for planning and advocating for the development of a comprehensive and coordinated service system for older adults. Service delivery plans will address the utilization of funds through the Federal Older Americans Act, Nebraska Community Aging Services Act, Nebraska Care Management Act and Medicaid Home and Community Based Services (HCBS) Waiver funded through the Nebraska Health and Human Services System. In addition, each area agency manages a variety of public and private funding and operating income in the support of community aging services. Through these efforts, Nebraska has a wide range of services for older adults located all across the state. Because of the close working relationship with local communities and local elected officials, the services may vary from community to community, depending on local needs and funding.
Services Provided are
- Care Management/Service Coordination
Assistance in the form of access or care coordination in circumstances where the older person is experiencing diminished functioning capacities, personal conditions or other characteristics which require the provision of services by formal service providers or family caregivers. Activities of care management include such practices as assessing needs, developing care plans, authorizing and coordinating services among providers, and providing follow-up and reassessments, as required.
- Chore & Minor Home Repair
Assistance such as heavy housework, yard work or sidewalk maintenance for a person with an Instrumental Activities of Daily Living impairment. Chore is typically work that involves something “outside”. Example: Carrying out garbage, mowing, snow removal, repairing cracks, etc. This service may also include minor inside repairs or maintenance like painting, minor plumbing, banister placement, changing furnace filters, etc. Services must not require a trained service specialist.
- Community Service Projects
- Congregate Meals
A nutritionally balanced meal provided to a qualified individual in a congregate or group setting.
- Durable Medical Equipment
The provision of goods to an individual at no cost or at a reduced cost which will directly support the health and independence of the individual with an assessed need. Example: canes, grab bars, incontinence supplies.
- Educational Sessions
- Emergency Response System
A formal 24 hour electronic notification emergency response system for persons who are frail or at risk of loss of independence and who can benefit from the security provided by such a system.
- Family Caregiver Support Services
- Information Services – a service for caregivers that provides the public and individuals with information on resources and services available to the individuals within their communities.
- Access Assistance – A service that assists caregivers in obtaining access to the services and resources that are available within their communities.
- Counseling – Counseling to individual caregivers to assist them in making decisions and solving problems related to their caregiver roles.
- Respite Care – Services which offer temporary, substitute supports or living arrangements for care recipients in order to provide a brief period of relief or rest for the caregivers.
- Supplemental Services – Services provided on a limited basis to complement the care provided by caregivers to a care recipient. (Examples: home modifications, assistive technologies, incontinence supplies.)
- Cash & Counseling – Covers the range of services provided or paid for through allowance, vouchers or cash which are provided to the client so that the client can obtain the supportive services which are needed.
- Home Delivered Meals
Nutritionally balanced meals delivered up to seven days per week for those individuals who are homebound and unable to prepare their own meals.
- Homemaker Services
Assistance such as preparing meals, shopping for personal items, managing money, using the telephone or doing light housework for a person with an Instrumental Activities of Daily Living (IADL) impairment.
- Information & Assistance
Information & Assistance (I&A) provides individuals with information on services available within the communities, this would include any SHIIP and Medicare Part D activities. I&A links individuals to the services and opportunities that are available within the communities; and to the maximum extent practicable, establishes adequate follow-up procedures.
- Legal Services
Service that provides legal advice, counseling and representation by an attorney or other person acting under the supervision of an attorney.
- Long Term Care Ombudsman Services
Service includes investigation and resolution of complaints that are made by and on behalf of residents of nursing homes and assisted living facilities; information and consultations to individuals; consultations to facility/providers; work with resident councils, work with family councils and training given to facility staff.
- Medicaid Waiver
Service that provides assessment, authorization and coordination of services to a person who is enrolled in the Medicaid Aged and Disabled Home and Community Based Service Waiver through the Nebraska Department of Health and Human Services.
- Medicare Insurance Counseling
- Nutrition Counseling/Education
Counseling - Individualized guidance to individuals who are at nutritional risk because of their health or nutrition history, dietary intake, chronic illnesses, or medications use, or to caregivers. Counseling is provided one-on-one by a registered dietician, and addresses the options and methods for improving nutrition status.
Education – A program to promote better health by providing accurate and culturally sensitive nutrition, physical fitness, or health (as it relates to nutrition) information and instruction to participants and care givers in a group or individual setting overseen by a dietitian or individual with comparable expertise.
- Outreach/Gatekeeper Program
Service that provides intervention with individuals initiated by an agency or organization for the purpose of identifying potential clients (or their caregivers) and encouraging their use of existing services and benefits.
- Personal Care Services
Personal assistance, stand-by assistance, supervision or cues for a person with an Activities of Daily Living (ADL) impairment. Example: assistance provided to those in need of support with personal care/bathing.
Respite care services offer temporary, substitute supports for older persons in their home or in the home of a primary caregiver in order to provide a brief period of relief or rest for family members or other caregivers.
- Retirement Planning
- Senior Care Options
Program available for older Nebraskans ages 65+ that are considering admission to a nursing facility and need Medicaid to pay for the needed care. Senior Care Options staff evaluates clients’ needs and determine whether nursing facility, in-home, or community-based care is the most appropriate.
- Senior Centers
Facilities that serve as resource centers providing recreational, social and health education activities as well as serve as sites for congregate meals.
Service that either provides transportation from one location to another with no other activity or, a service that provides assistance and transportation, including escort, to a person who has difficulties (physical or cognitive) using regular vehicular transportation.
- Volunteer Opportunities
Hundreds of volunteer opportunities are available through the Area Agencies on Aging. Persons of all ages can volunteer to provide direct services to help older adults in ways that support dignity and independence in daily life. Some of the volunteer programs offered are:
- Retired Senior Volunteer Program (RSVP) – Volunteers are stationed at sites such as hospitals, nonprofits, libraries, schools and community centers.
- Senior Companion Program (SCP) – Volunteers give support and friendship to frail older people in homes and adult day centers.
- Foster Grandparent Program (FGP) – Volunteers are matched with children needing extra attention at schools, hospitals, mental health facilities, Head Start programs and domestic abuse shelters.
- Ombudsmen – Trained volunteers work to improve the quality of life for residents of long-term facilities, and represent their needs and interest through advocacy and mediation.
- Home-Delivered Meals – Volunteers deliver meals to the homebound.